Privacy Policy

Scope

This Privacy Policy applies to the Blackthorn Software website at blackthornsoftware.com. It covers information collected when you visit the website, contact us, request a CrewView demo, or view job openings.

This policy does not govern your use of CrewView. A customer agreement and any privacy terms provided with CrewView govern that service.

Information we collect

Information you provide

We collect information that you submit through our contact and demo-request forms, including:

• Your first and last name.
• Your email address and phone number.
• Your company name.
• The business needs, interests, and other details that you include in your message.

If you apply for a job or send us a resume, we collect the information that you provide as part of your application.

Information collected automatically

When you visit the website, we and our service providers may collect your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, and interactions with the website. We may also collect cookie identifiers and similar technical information.

How we use information

We use the information collected through the website to:

• Respond to questions and contact requests.
• Schedule and prepare for CrewView demonstrations.
• Evaluate job candidates.
• Operate, maintain, and improve the website.
• Measure website traffic and understand how visitors use the website.
• Prevent spam, fraud, abuse, and security incidents.
• Comply with law and protect our rights.

How we share information

We may share information with the following recipients:

• Service providers that support website hosting, data storage, team communications, analytics, security, and recruiting. These providers include Google for Analytics and reCAPTCHA, Slack for contact notifications, and JobListing for the careers widget.
• Professional advisers, law enforcement, regulators, or other parties when required by law or needed to protect a person's safety, our rights, or the security of the website.
• A buyer, investor, lender, or adviser involved in a merger, financing, reorganization, sale of assets, or similar business transaction.

We do not sell personal information for money. We do not use information collected through this website to show you targeted advertising.

Cookies and analytics

We use Google Analytics to measure visits and understand how people use the website. Google Analytics may set cookies or use similar technology to collect device, usage, and approximate location information. Learn more about how Google uses information from sites that use its services. You can also install the Google Analytics opt-out browser add-on.

We use reCAPTCHA when you interact with a website form. reCAPTCHA helps us detect spam and abuse and may set a security cookie. The careers page also loads a JobListing widget, which may collect technical information under JobListing's own privacy terms.

Most browsers let you block or delete cookies. Blocking cookies may affect some website functions. The website does not currently respond to browser "Do Not Track" or Global Privacy Control signals because we do not sell personal information or use it for targeted advertising.

Retention and security

We keep personal information for as long as needed to respond to requests, manage business records, resolve disputes, enforce agreements, and meet legal obligations. The retention period depends on the type of information and why we collected it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage can guarantee complete security.

Your choices and privacy rights

You may ask to access, correct, or delete personal information that we hold about you. You may also ask for a copy of your information or object to certain uses. The rights available to you depend on where you live.

To make a request, email contact@blackthornsoftware.com. We may need to verify your identity before completing the request. You may appeal a denied request by replying to our decision and stating that you want to appeal.

Children's privacy

The website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information, contact us so that we can delete it.

Visitors outside the United States

Blackthorn Software operates in the United States. If you visit from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country.

Changes to this policy

We may update this policy as our website or practices change. We will post the revised policy on this page and change the "Last updated" date.

Contact us

Send questions or privacy requests to: